The yearbooks came in today. In keeping with tradition, after I had the administration approve them, I passed them out to seniors. I passed out yearbooks from 3 pm to 3:30 pm. At 3:34 pm I had two complaints on my voicemail and one complaint on email.
The theme of the complaints? It's their SENIOR YEAR. How dare I mess things up. They can't be fixed because it's the SENIOR YEAR. There is no next year for my son/daughter. Nothing can happen to them now. They cannot appreciate their yearbook/memory ad because of that "o" instead of an "e".
I think I handled them all with grace and refunds, lots of refunds but I'm amazed at the claims. It's as though they are fruit flies or something. Their lives are going to end in three days . . . when senior year is over and how dare I make it not perfect.
Notice I say "I" because in the parent's minds it is MY fault. I misspelled their offspring's name ON PURPOSE and I must be stopped. And punished. Severely.
And I shouldn't let it bother me. But I could never, ever work in customer service. Because I would cry all the time. Because I ruin people's lives . . . with yearbooks.
I haven't even passed them out to the underclassmen yet.
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2 comments:
Let me know when you are handing them out to the other people. I would like to duck and cover!
LMFAO.
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